Ted Russell Nissan
Service Department
Welcome to the Ted Russell Nissan Service Center! As a locally owned and operated business, we are committed to supporting our community while providing top-notch maintenance and repair services for your vehicle. Regular service is essential for your vehicle’s longevity, and our dedicated team ensures quick and seamless service to get you back on the road promptly.
Your satisfaction is our highest priority, and we take pride in offering exceptional care with the security of the Nissan promise and the personal touch of a family-owned shop. Experience the best in vehicle service—schedule your appointment with us today!
Lounge Area
Free WiFi
Free Coffee
Leave the driving to us! We’ll conveniently pick up your vehicle from your home or office and return it to you when your service is complete for a hassle-free experience.
Designed to Fit
Your Schedule
Our Express Services are designed to fit into your busy schedule without compromising your vehicle’s performance and longevity. To accommodate our Express Services offerings, we have two bays that are dedicated exclusively for these services so we can get you in and finished in just 45 minutes.
Oil & Filter Change Service
Battery Diagnostic Check & Replacement Service
Air Filter Replacement
In-Cabin Microfilter Replacement
Tire Rotation & Balance
New Tires
New Wipers
Factory Scheduled Maintenance
Loaner Vehicles & Service Shuttles
Ted Russell Nissan can provide you with a replacement vehicle comparable to what you’re used to driving for as long as your car is in our service center. Prefer a shuttle?
Get dropped off and picked up same-day within 15 miles.
Dedicated Service with
Genuine Nissan Parts
Our dedicated team of skilled technicians uses the latest technology and genuine Nissan parts to provide top-notch service for your vehicle. We offer flexible scheduling and efficient service to minimize your wait time. Trust us to take care of your car, so you can focus on what matters most.
Does Your Vehicle Have A Safety Recall?
If your vehicle is affected by a recall, please schedule an appointment to have your vehicle repaired by an authorized Nissan dealer as soon as possible. Your safety is very important to Nissan and it is our mission to communicate all recall information to our customers.
Click the link below to check if your vehicle has an active recall.
Why Choose Ted Russell Nissan Service Center
At Ted Russell Nissan, we strive to meet the needs of our customers and make their lives easier every time they come in to the service bay.
Complimentary Battery Check
Ensure your journey is uninterrupted with our complimentary battery check, designed to keep you powered and proactive.
Complimentary Shuttle Service
Take advantage of our complimentary shuttle service, providing you convenient transport while we care for your vehicle.
Complimentary Alignment Check
Drive smooth and steer clear of wear with our complimentary alignment check, keeping your ride perfectly balanced.
Complimentary Tire Fill & Check
Stay safe and efficient on the road with our complimentary tire fill and check with service, optimizing your tires’ pressure and condition.
Complimentary Car Wash
Receive a complimentary car wash with every service, leaving your vehicle sparkling clean inside and out. Rubber ducky not included.
Rental Vehicles
Never miss a beat with our rental vehicle service, ensuring you stay mobile while we handle the repairs. Rentals by appointment only.
Stay Original, Stay Nissan.
Genuine Nissan Parts
Keep your Nissan performing at its peak with genuine OEM parts. Designed and engineered exclusively for your vehicle, our authentic parts ensure perfect fit and function, maintaining your Nissan’s integrity and warranty.
Ted Russell Nissan Service Center Questions
Find answers to common questions about Nissan maintenance, repairs, mobile service, and scheduling at Ted Russell Nissan Service Center in Knoxville, Tennessee.
What maintenance and repair services does Ted Russell Nissan provide?
Our service center offers routine maintenance and repairs, including oil and filter changes, brake service, tire maintenance, battery replacement, alignment checks, and vehicle diagnostics. Our technicians also investigate more involved mechanical concerns. Explore our available Nissan services for details.
How do I schedule a service appointment at Ted Russell Nissan?
You can schedule service online for routine maintenance, inspections, diagnostics, or repairs. Include your vehicle information and describe any warning lights, unusual sounds, or driving concerns. Special service arrangements can be discussed with our team before the appointment.
Can Ted Russell Nissan service my vehicle at home or pick it up for service?
Yes. Ted Russell Nissan advertises two convenient options. Our Mobile Service program can perform eligible maintenance at an approved home or work location, while vehicle pickup and return allows qualifying appointments to be completed at our service center without you bringing the vehicle in yourself. Services and availability depend on your location and vehicle needs. Explore our Nissan Mobile Service information or arrange a service appointment.
What can Ted Russell Nissan perform through Nissan Express Service?
Our Express Service offerings include eligible routine maintenance, such as oil and filter changes, battery checks, tire rotations and balancing, filter replacements, and wiper replacement. Some vehicle concerns require additional diagnostic work or a separate repair appointment. Review our service offerings to see which option fits your needs.
Are shuttle services or rental vehicles available during service at Ted Russell Nissan?
Ted Russell Nissan advertises a courtesy shuttle, replacement-vehicle options, and a vehicle rental program. Rental vehicles require advance arrangements, and availability or eligibility restrictions may apply to transportation options. You can review our Nissan rental information or discuss transportation when scheduling service.
Can Ted Russell Nissan help if my Nissan has an open safety recall?
Yes. As an authorized Nissan service center, we can help you determine the appropriate next steps for an outstanding Nissan safety recall and arrange applicable recall work. If you've received a recall notice or have a question about your vehicle, contact our service team with your vehicle information. Recall repair arrangements depend on the specific campaign and parts availability.
Can I explore payment options for maintenance or repairs at Ted Russell Nissan?
Yes. Our service website provides a Service & Parts Financing resource for customers who want to explore payment options for eligible expenses. Financing availability, approval, and terms depend on the provider and your application. Review the current details before proceeding.
Can I order Genuine Nissan Parts or accessories through Ted Russell Nissan?
Yes. Our parts department can help you find Genuine Nissan replacement parts and accessories suited to your vehicle. If an item isn't currently in stock, our team can assist with ordering. Submit your vehicle information and parts request through our Nissan Parts Center.